1. Overview of Our Commitment
At Sana Lux Care, your privacy is our top priority. This policy explains how we collect, use, and protect your personal data when you book stays or browse our site. By using our platform, you agree to the practices described below.

2. Information We Collect
To deliver exceptional senior wellness services, we may collect:

• Contact Details: Name, email, phone number, and postal address for booking and communications.
• Health & Wellness Preferences: Program selections, mobility requirements, dietary needs, and special requests to personalize your stay.
• Booking & Usage Data: Reservation dates, program attendance, feedback, and form submissions.
• Device & Technical Data: IP address, browser type, and usage analytics to improve site performance.

3. How We Use Your Data
We use your information to:

• Schedule and manage your retreat bookings.
• Provide tailored wellness program recommendations and updates.
• Send confirmations, reminders, and respond to inquiries.
• Enhance and secure our website and booking platform.
• Share occasional newsletters or special offers (with your consent).

4. Data Security Measures
We implement robust safeguards—data encryption, secure servers, access controls, and regular audits—to protect your data. However, no system is completely fail-safe.

5. Sharing Your Information
We only share data when necessary to provide our services (e.g., with payment processors or trusted partners) or to comply with legal obligations. We do not sell your personal data.

6. Your Data Rights
You have the right to:

• Access the personal data we hold about you.
• Correct or update any inaccuracies.
• Request deletion of your data.
• Restrict or object to processing under certain conditions.
• Request portability of your data.
• Withdraw consent at any time.

7. Data Retention
We retain your data only as long as needed to fulfill service obligations or legal requirements. You can request data deletion at any time.

8. Contacting Us
For questions or to exercise your rights, email our Data Protection Officer at privacy@sanaluxcarenow.com.

9. Updates to This Policy
We may revise this policy periodically. Please review it regularly—Last updated: June 13, 2025.