1. Our Commitment to Your Privacy
At Sana Lux Care, we fully adhere to the EU General Data Protection Regulation (GDPR). We respect your privacy and provide complete transparency and control over your personal data when you book stays or interact with our site.

2. Your Data Rights under the GDPR
If you reside in the EU, you have the following rights regarding your personal data:

• The right to access the data we hold about you.
• The right to rectify or erase your personal data if it is inaccurate or no longer needed.
• The right to restrict or object to processing your data under certain conditions.
• The right to data portability — to receive your data in a structured, machine-readable format.
• The right to lodge a complaint with a supervisory authority if you believe your rights have been breached.

3. Lawful Bases for Processing Your Data
We process your personal data on one or more of these lawful grounds:

• Your explicit consent (e.g., when you agree to receive our newsletter or promotional offers).
• The necessity for performance of a contract (e.g., to fulfill your booking or retreat package).
• Our legitimate interests in operating and improving our services, such as enhancing our online booking system and ensuring site security.

4. Data Transfers and Storage
Your data is stored on secure servers within the EU. If we ever transfer data outside the EU, we use approved safeguards (such as Standard Contractual Clauses) to protect your information.

5. Withdrawal of Consent & Data Deletion
You may withdraw consent or request deletion of your personal data at any time by emailing us at privacy@sanaluxcarenow.com. Withdrawal of consent does not affect processing carried out before withdrawal.

6. Contact for Data Protection
For any inquiries about this GDPR statement or to exercise your rights, please contact us at privacy@sanaluxcarenow.com. We respond to all legitimate requests within 30 days.

7. Policy Updates
We may update this statement to reflect changes in our practices or legal requirements. The “Last updated” date below shows the most recent revision.
Last updated: June 13, 2025