1. Introduction
Cookies are small text files placed on your device (computer, tablet, mobile) when you visit a website. They help the website remember information about your visit—your preferences, form entries, and browsing behavior—to deliver a smoother, more personalized experience. At Sana Lux Care, we use cookies to enhance your browsing experience, streamline our online booking process, and ensure our site functions reliably.

2. Types of Cookies We Use

• Necessary Cookies: Essential for core site functionality, such as secure navigation, form submission, and maintaining session state. Without these cookies, features like booking and contact forms cannot operate properly.
• Performance Cookies: Collect anonymous data on how visitors interact with our site (e.g., most visited pages, load times). This helps us analyze and improve site performance and usability.
• Functional Cookies: Remember your choices—language, region, preferred care package—to enhance your experience on return visits and reduce repetitive inputs.
• Marketing Cookies: Enable us to deliver relevant offers and promotions on our site and across partner platforms by tracking your browsing preferences and interests.

3. Purposes of Using Cookies
By using cookies, we can:

• Maintain your session and keep you logged in when booking your stay.
• Recall your package selections and preferences for future visits.
• Optimize page load times and overall site responsiveness.
• Understand which wellness programs and information pages are most helpful to our guests.
• Personalize promotions and recommendations based on your browsing history.

4. Managing Your Cookie Preferences
You have full control over cookies via your browser settings—disable or delete them at any time. Please note that turning off certain cookies (especially necessary and functional ones) may limit our site’s functionality, including online booking and personalized features. For instructions, refer to your browser’s help section.

5. Third-Party Cookies
We may use third-party services (e.g., Google Analytics) to analyze site traffic and user behavior. These providers may set their own cookies to collect anonymous data on our behalf, governed by their respective privacy policies.

6. Your Consent
By continuing to use our website, you consent to our use of cookies as described in this policy. On your first visit, a banner will allow you to manage preferences or accept all cookies.

7. Contact Us
For questions about our Cookie Policy, email us at privacy@sanaluxcarenow.com.

8. Updates to This Policy
We may update this Cookie Policy to reflect changes in practices or regulations. The “Last updated” date below indicates the most recent revision.
Last updated: June 11, 2025